Build Your Restaurant Systems

Build systems for even the littlest repetitive actions.  It is as easy as writing down the things that happen as part of a process. Example: if you are always the opener and you know it inside out and backwards then simply make a chronological list of what you do.

5:55    Pull into parking lot (look around for anything out of the norm)

6          Enter building and deactivate the alarm

6:05    Read Managers Log from the close

6:10    Walk Restaurant and review the close from the night before (make Notes)

Etc

Imagine You Had a Detailed List of Everything You Do

If you did it you would have a pretty strong “How to Guide” for your restaurant or what we refer to as an Operations Manual.  Granted this takes time, but as the old saying goes “How do you eat an elephant? …One bite at a time”  Start with the basics and work to more detailed items later.  I suggest start with Opening Checklist and Closing Checklist.  It makes the most sense to enlist someone to help with one of these because you cannot be there all the time.  So if you can’t be there but “Your List” is there for them to follow and sign off when done then you should get pretty close results to what you would do.  They will miss stuff at first or not do it with as much detail but that is why you delegate not abdicate.  Delegation has the one major difference – You Must Follow-up!

Related Posts

• Expert Interview: Jonathan Munsell Interviews Equipment Specialist Lenny Douglas from Tundra Specialties Best Practices for Restaurant Owners and Industry Professionals Monthly Benchmarking and Money-making Teleseminar: How To...
• Restaurant Success Secret #7 Invest in, create and use systems to repeat processes. Don't get overwhelmed.  You're already working...
• Restaurant Success Secret #1.2 You Must Be Open-minded and Willing to Learn. Many people come with preconceived notions and...