Once we take responsibility and change what needs to be fixed we can move forward with greater ease and higher profits.
Below are some areas to make sure you have wired tight. Step back and be honest with yourself are any of these areas holding you back? Even the best marketing cannot overcome a bad guest experience time and time again. Are any of these areas in your restaurant needing your attention? Make a quick list of improvements, get ‘em done and move your restaurant forward. I find that money spent on these areas has a greater impact because it focuses on the guests you already have instead of trying to get more people to experience something that really needs to be improved.
March 2012 Audio
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S&D (Swipe & Deploy) Piece -S&D Piece - Easy Online Directory Posting with the "One Pager"
Right Click any of the Coaching Audio Links and Save to download to your Computer, Ipod or MP3 player
March 2012 Audio
Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.
S&D (Swipe & Deploy) Piece -S&D Piece - Facebook for Restaurants
Right Click any of the Coaching Audio Links and Save to download to your Computer, Ipod or MP3 player
In its simplest form, strategic planning is the asking and answering the following question, “What do I want to be when I grow up?” Given the difficulty many of us have with that question, it’s no wonder that planning is sometimes such a troublesome task.
This Module covers:
There are many types of planning exercises and drills you can do in your restaurant. Planning is important, but it only has value when coupled with clarity and execution.
Strategic Planning is number one in my book for a going concern. Strategic Planning especially the way I do it and the way we teach it through Restaurant Success System, with the application of objectives and strategies for their completion, can be a real game changer for you and your business.
This is a video presentation of a recent call and webinar I did reviewing how to establish a Strategic Plan as well as review of core tools to assist in the process:
I am delighted to report that my wife and I had Dinner at one of our members’ restaurants, Irregardless Café. What a treat! Before I go on about the incredible meal the wine and impeccable service, I want to let you know a little about the owners—Arthur and Anya Gordon.
Arthur and Anya Gordon ~ Irregardless Café
Our topic of conversation turned to time that I devote to my clients who are engaged in the Restaurant Success System. I find that I spend a good deal of time with experienced restaurant owners. It is not they need more help, it is that my experience and theirs combined with my No BS Straight-shooter approach seem to click. I was reminded of it a few times during
Author: Ph.D. Kenneth Blanchard (Author), M.D. Spencer Johnson
This small book is packed with great practical advice. This is an oldie but goodie. It is a quick read for anyone in the business. I even have it as an audio book and it takes less than two hours to listen to the core of it. It contains great tips and strategies to get any organization quickly in line and moving forward
Monday Morning Leadership: 8 Mentoring Sessions You Can’t Afford to Miss Author: David Cottrell This small book is filled with great practical advice and suggestions for every manager or anyone in a supervisory capacity. You won’t put it down.
The 80/20 Principle: The Secret to Success by Achieving More with Less Richard Koch (Author) Richard Koch takes a fresh look at the 80/20 principle and finds that the basic imbalance observed by Pareto 100 years ago can be found in almost every aspect of modern life. Whether you’re investing in stocks, analyzing company sales,…
How The Mighty Fall: And Why Some Companies Never Give In Jim Collins (Author) In How the Mighty Fall, Collins confronts these questions, offering leaders the well-founded hope that they can learn how to stave off decline and, if they find themselves falling, reverse their course. Collins’ research project–more than four years in duration–uncovered five…
Inspiration 365 Days A Year By Zig Ziglar This is a beautiful coffee table book that will be a perpetual source of inspiration for years to come. Zig Ziglar is a legend when it comes to motivating and inspiring others; and we’re honored to add Inspiration…365 Days a Year. www.walkthetalk.com
Good to Great: Why Some Companies Make the Leap… and Others Don’t Jim Collins (Author) Jim Collins asked the question, “Can a good company become a great company and if so, how?” In Good to Great Collins, the author of Built to Last, concludes that it is possible, but finds there are no silver…
The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber (Author) “If you own a small business, or if you want to own a small business, this book was written for you…” The primary goal of business development is to grow your business in a…
Time Management Tactics that really allow restaurant, catering, and any small business owner to be independent, have the freedom that they need, and have the people around the doing what they need to be doing so that they’re not wasting your time.
This program covers:
Time Management Essentials |
The Time Value Principle |
Strategies to Manage & Minimize Interruptions |
Delegation Strategies |
Rethinking the Way You have Meetings |
Create Rules of Accessibility for Yourself |
Ways to Utilize Your Websites That Will Save You Time |
You will also hear about:
Learning to Say NO |
Respecting Punctuality |
Being Realistic about the Amount of Time you Really Have
Come learn all the details behind March Marketing. Also learn how to plan Social Media Marketing for the month along with Press Releases and our special S$D Piece. This month we review the use of New Mover Campaigns.
Jonathan here with Restaurant Success System, few days. You can see the whole Restaurant Here: http://www.dolphinreef.com/ OPEN CALL IN DAYS – and your are INVITED FOR FREE – FREE COACHING CALL DAY!!! FREE CALL DAY!!!
Everyone’s favorite — Budgets!! Budgeting & Cost Control We’re talking about budgets and cost control It’s the timing of the year for me Anticipate Your Costs Budgeting is often a game of balancing costs and income
Restaurant Staffing and hiring in general is a one of the items that shows up quite often in peoples reply to my question of “What is your biggest frustration in your business”. So today as part of our finish strong series I wanted to give you a real quick overview of restaurant hiring and a trick we use to discourage undesirable applicants from even applying and how we quickly organize the qualified applicants that do apply – all wrapped into one tool.
Here is Hiring Hospitality which has all of the components of what I discussed in the video. For the application with the “Advice to applicant” simply photo copy that way. It will cost you pennies at a place like Kinkos or any copy center.
Here is a video that explains the Idea of Finish Strong.
Jonathan Munsell here with Restaurant Success System. the success of restaurant folks, really Yes “All Saints Day” is important and has the next 60 days? Over the course of the next 60 days, I I want to see you FINISH STRONG!! yup Finish Strong
BHB-ThanksForJoining-$5-6×9.jpg BHB-ThanksForJoining-$5-6×9.pdf Thank you Comments Free App or Dessert ADDRESS SIDE RSS.pub Thank you Comments Free App or Dessert CARD RSS.pdf Thank you Comments Free App or Dessert CARD RSS.pub
Letter to Mail to Guests JJSS Dec 2008.pdf Wine Event April 2008 Postcard 2.pdf
Food Cost Program INVENTORY SHEET AND SUMMARY.xls Invoice Coding Sheet.xls Know Your Numbers.pdf 3 Schedule by hour sales MASTER RSS Program LS Financial Summary MASTER 2009.xls
Vision & Values & Operatering Philosophies.doc MANAGEMENT PHILOSOPHY.doc Annual – Quarterly Objectives.doc TOS Plan.doc TTT-Talk to the Team.doc Store Visit Form.xls HOUSE POLICIES.doc Employee Handbook.doc
Service Staff Etiquette.doc Steps of Service – Full Service.doc Steps of Service-Staff Basics.doc Telephone and Reservation procedures.doc
Systems Closing Checklist.xls Line Check.xls Opening Checklist.xls PREP LIST (2).xls PREP LIST .xls PULL LIST.xls Position Chart – Shift Plan.xls Schedules and Projections.doc Target Labor .xls WASTE Tracking.xls
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