I have long believed that staff are not a company’s biggest asset – they are the company. Without them, nothing would ever happen.
I have long believed that staff are not a company’s biggest asset – they are the company. Without them, nothing would ever happen.
Partnership pay is a smart approach to compensation for your sales people. It allows the people who make most of the company’s income to share in that income If your catering sales people’s salaries are based on the company’s sales, they have a vested interest in increasing sales and improving customer service. If your catering sales people see this direct correlation between the sales they make and the money they earn, sales will definitely rise
Your employees are one of the most effective marketing tools you have. If they make the guest experience great, then the guest is likely to return to the restaurant.
I have put together a very special program that will walk you through some of the most valuable Time Management Tactics that really allow restaurant, catering, and any small business owner to be independent, have the freedom that they need, and have the people around the doing what they need to be doing so that they’re not wasting your time.
Managing employees can be a challenge You’ve undoubtedly heard many horror stories about late, rude, or lazy employees Here are some ideas for encouraging employee excellence: 1- Build a culture of productivity
Who to Hire and When to Fire. Whether you employ one person, or fifty, choosing the right employees can be a challenge Well, the “secret” to hiring the right employee is to give equal weight to five different factors: Experience You must keep only the best employees for your business
by Jonathan Munsell Recently I was on a consulting project in Texas and was flying when I noticed something that kind of rubbed me the wrong way. It was a couple seasoned flight attendants carrying on like there was not over 100 people looking right at them. They were talking about how they were running out of this and the previous crew didn’t do this or that.
NRA’s Restaurant Industry Performance Index at a 27 Month High In February 2010, The National Restaurant Association’s Restaurant Performance Index (RPI), a monthly composite index that tracks the health of and outlook for the US restaurant industry rose to its strongest level since November 2007
Find Your Passion. Running a business is tiring, time-consuming, and often frustrating It’s not uncommon for the “Entrepreneurial Light” to burn out Quick tips for regaining your passion: Write down all the reasons you love your products or services
President Obama has signed into law the Hiring Incentives to Restore Employment (HIRE) Act, which is focused on accelerating the hiring of unemployed workers. The legislation immediately enhances employers’ cash flow by permitting employers to retain the employer portion of the Social Security tax ordinarily remitted. Social Security Tax Exemption
By Stephen C There are many steps to success Believe in what you want. You have little chance of ever being successful. You must put action behind your belief. The three critically important steps to success in anything you want to do are belief, action and self discipline!
Effectively Manage Your Business and Your Life. If you’re like most restaurant owners, you have more to do than time to do it. So here are some tips for being able to successfully manage your company and your life:
An in-depth look at H1N1 flu Since the H1N1 flu was first identified in the spring of 2009, restaurants and small businesses around the world have sought to minimize the risks of the flu for their customers and their employees. The World Health Organization has declared a pandemic, and the U.S. government has issued guidelines…
Some problems require fresh, innovative thinking. One way to search for creative solutions is to remember the acronym SCAMPER: Substitute. Replace an element that’s part of the problem. Use a different material, ingredient, or person and see what happens. Combine. Put elements together. If you can’t decide whether to use salt or pepper in a…
I was speaking to a guest and they compared us to a person running a marathon, not a sprint, a marathon. They gave me the same advice that they would give a world-class runner, and I want to share it with you: 1. Don’t waste energy – to make the long haul we have take…
The NRA has produced an inspirational six-minute video as a tribute to what restaurants do for our country – their impact on their employees, on careers, on communities and on the nation’s economy. National Restaurant Association Video America’s Restaurants: Serving Our Nation Show this to your staff teams, business colleagues, community groups and others. I…
“In order to be mahvelous, you must look mahvelous!”, Fernando (Billy Crystal), Saturday Night Live Once I read this quote i had to make a post based on it. I have a buddy that always says “do not dress for the job you have, dress for the job you want.” Willie Lee Wilson Jr. I…
In our last TOS, Totally Outrageous Service, topic I introduced to you the five simple success guidelines for your contact with your guests. How do you deliver TOS? There are probably hundreds of ideas that could fit, here are just a few. Making sure callers do not remain on hold or ignored. Offering waiting guests…
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