Management 5 Mechanics of Management Scheduling in our System.doc Customer Relations/ Legal Tools/ Pre Meal Sheet.xls Champions – Segregation of Management Duties.doc Offer Letter Master For Managing Partner with Signature line.doc
Management 5 Mechanics of Management Scheduling in our System.doc Customer Relations/ Legal Tools/ Pre Meal Sheet.xls Champions – Segregation of Management Duties.doc Offer Letter Master For Managing Partner with Signature line.doc
I was just reading a reading a great compensation article from Greg McGuire and the The Back Burner Blog and wanted to add in my two cents from a member I recently spoke with. The Back Story One of my coaching members was looking to reduce payroll. He had done a lot this year to increase sales and manage costs
Goal Setting – Part 1 This time of year you hear a lot about resolutions and then a ton more about goal setting. In an earlier article I spoke about making commitments as opposed to resolutions. Another key to success is to set clear well defined goals. I am a goal setter. Twice a year…
Make Commitments, Not Resolutions Commitment means to duty or pledge to something or someone, and can refer to: Personal commitment, interaction dominated by obligations, which is often a pledge or promise to ones’ self for personal growth. * Brand commitment refers to the strength of the relationship between consumers (or customers) and a particular brand…
I was speaking to a guest and they compared us to a person running a marathon, not a sprint, a marathon. They gave me the same advice that they would give a world-class runner, and I want to share it with you: 1. Don’t waste energy – to make the long haul we have take…
The NRA has produced an inspirational six-minute video as a tribute to what restaurants do for our country – their impact on their employees, on careers, on communities and on the nation’s economy. National Restaurant Association Video America’s Restaurants: Serving Our Nation Show this to your staff teams, business colleagues, community groups and others. I…
“In order to be mahvelous, you must look mahvelous!”, Fernando (Billy Crystal), Saturday Night Live Once I read this quote i had to make a post based on it. I have a buddy that always says “do not dress for the job you have, dress for the job you want.” Willie Lee Wilson Jr. I…
In our last TOS, Totally Outrageous Service, topic I introduced to you the five simple success guidelines for your contact with your guests. How do you deliver TOS? There are probably hundreds of ideas that could fit, here are just a few. Making sure callers do not remain on hold or ignored. Offering waiting guests…
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